Frequently Asked Questions

Find answers to the most common questions about our IPTV service.

What is IPTV and how does it work? +

IPTV (Internet Protocol Television) is a service that delivers television programming and other video content using the TCP/IP protocol suite as opposed to traditional broadcast TV, cable TV or satellite signals. You simply need a compatible device and an internet connection to start watching.

Which devices are supported? +

Our service is highly compatible! You can use it on Smart TVs (Samsung, LG, Android TV), Amazon Firestick, MAG boxes, Android smartphones/tablets, iOS devices (iPhone/iPad), Apple TV, and Windows/Mac computers using various IPTV apps like Smarters Pro, Tivimate, or IBO Player.

Do I need a VPN to use your service? +

While our service works perfectly without a VPN in most countries, we do include VPN support if your ISP throttles IPTV traffic or blocks certain content. Using a VPN is entirely optional but fully supported.

Can I use my subscription on multiple devices? +

Yes, but it depends on the plan you choose. When purchasing, you can select packages for 1, 2, or 3 simultaneous devices. If you select a 1-device plan, you can install the app on multiple devices but only watch on one screen at a time.

How long does activation take after payment? +

Activation is generally instant! Once your payment is confirmed, you will receive an email with your login credentials (M3U link, Xtream Codes, and portal URL) along with setup instructions within minutes.

What payment methods do you accept? +

We accept multiple secure payment methods including Revolut, PayPal, Bank Transfer, Western Union, Ria Money, and more.

Still have questions?

If you couldn't find the answer you're looking for, our 24/7 support team is here to help.

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