MAG boxes (MAG 250, 322, 351, 420, 524 and newer) are purpose-built IPTV receivers — once configured, they work exactly like a classic satellite decoder: turn on the TV and the channels are there. Setup is different from other devices because MAG boxes use a portal URL instead of a username and password. Here is the complete process.
What you need
- A MAG box connected to your TV (HDMI) and to the internet (Ethernet recommended)
- An active subscription — see our plans here
- The MAC address of your box (printed on the sticker under the box, format 00:1A:79:XX:XX:XX)
Step 1 — Send us your MAC address
MAG boxes are activated by MAC address. After your order, send the MAC printed under your box to our support team on WhatsApp. We link it to your subscription and send you the portal URL — usually within a few minutes.
Step 2 — Enter the portal URL
- Turn on the MAG box and wait for the inner portal to load
- Go to Settings > System Settings > Servers > Portals
- In Portal 1 name, type any name (for example “4K Gold”)
- In Portal 1 URL, enter exactly the portal address we sent you
- Leave Portal 2 empty, save with OK
Step 3 — Restart the box
Go back to System Settings > Restart Portal (or simply unplug the power for 10 seconds). When the box restarts, it loads the channel list, movies and the TV guide automatically. That’s the whole setup — from now on the box starts directly into your channels.
Common MAG box issues
- “Page loading error”: the portal URL has a typo — re-check every character, or contact support to verify your MAC is active
- Channels load but freeze: switch from Wi-Fi to Ethernet and read our buffering guide
- Box stuck on logo: unplug power 30 seconds; if it persists, the box may need a firmware update
Is a MAG box the right choice?
MAG boxes are perfect if you want a “TV-like” experience for the living room. If you prefer apps, a modern Android box or Firestick gives you more flexibility — compare in our IPTV boxes page or check the FAQ. Setup help is always free with our 24/7 support.